ESI Instructor-Led Training

(In-person Option)

Deepen your ESI solution skills with scheduled instructor-led courses in training centers or customer premises. Maximize ESI knowledge through live discussions of complex subjects, continuous feedback, and hands-on learning.

• Well-equipped classroom in a modern training facility.
• ESI training materials in electronic format.
• 15-day test license to continue exercise after the training.
• Group interaction and networking possibilities.

ESI Instructor-Led Training

(Online Option)

Benefit from guided training with hands-on practice and direct interaction right at your desk. With our virtual courses, we offer the same instructors, training systems, course materials, and personal support as in a traditional classroom, but virtually. 

• No travel costs, no time away from your company.
• ESI training materials in electronic format.
• 15-day test licenses to continue exercise after the training.
• Participants can see each other, talk to each other, and speak to their instructor via microphone and computer.

The national standards are organized around seven criteria: 

• The conditions for informing the public about the services offered, the timescales for accessing them, and the results obtained;
• Precise identification of the objectives of the services offered and adaptation of these services to the beneficiaries, when designing the services;
• Adaptation of the services and the reception, support, monitoring, and assessment procedures implemented to the beneficiaries;
• The suitability of the teaching, technical, and supervisory resources for the services provided;
• The qualifications and development of the knowledge and skills of the staff responsible for providing the services;
• The involvement and commitment of the service provider in its professional environment;
• The collection and consideration of feedback and complaints from those involved in the services provided. 

ESI Group’s Strengths Recognized by Auditors:

• A continuous and global approach to improvement.
• The dynamics of quality.
• A robust integrated system.
• Good level of resources.
• The strong involvement of the entire team in the participant experience.
• Traceability and use of a relevant CRM (Customer Relationship Management) tool alongside an LMS (Learning Management System) tool.
• Emphasis on quality of service and transparency of information for learners, companies, and partners in terms of professions (profiles, functions, developments, etc.), teaching (indicators of success, satisfaction, course progress, skills, etc.), and individual follow-up of participants, particularly before and during the course.
• High-quality education that meets the needs of our customers.
• A special focus on people with disabilities in our training centers.